Privacy Policy

At ECOPROCESS ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share and protect personal data obtained via our website, LinkedIn lead generation forms, and other digital channels.

1. Information We Collect

We may collect the following categories of personal information when you interact with our LinkedIn lead forms, visit our website, or contact us directly:

• Contact details: name, work email address, phone number.
• Company and professional details: company name, job title, industry, country.
• Optional information you provide voluntarily: project details, message content, attachments.
• Technical data collected automatically: IP address, browser type, device identifiers and pages visited (via cookies and tracking pixels).

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to enquiries and provide information about our products, services and events.
• Deliver marketing communications and service-related messages (where you have given consent or where otherwise permitted by law).
• Operate, maintain and improve our website, products and services.
• Analyze usage, measure campaign performance and improve our marketing effectiveness (including via LinkedIn Insight Tag and other analytics tools).
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing (where applicable)

Where applicable law requires a legal basis for processing personal data (for example, in the EEA/UK), our legal bases include:

• Your consent (for direct marketing or other optional processing).
• Performance of a contract or pre-contractual steps (e.g., providing requested information or quotes).
• Our legitimate interests (e.g., operating and improving our services, marketing to business contacts), balanced against your rights and expectations.

4. Sharing and Disclosure

We do not sell or rent your personal data. We may share personal information with:

• Service providers and processors who help deliver our services (e.g., CRM providers, email platforms, analytics vendors). These parties process data on our instructions under contract.
• Our professional advisors, legal or regulatory authorities where required by law, or to protect our rights.
• LinkedIn or other advertising platforms in connection with lead generation forms and campaign measurement. Please note that data you submit via a LinkedIn lead form is shared with us by LinkedIn in accordance with LinkedIn’s policies.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to meet legal or accounting requirements, and to resolve disputes. Retention periods may vary by data type and purpose; for marketing contacts we may retain data until you unsubscribe or ask us to delete your information.

6. Cookies and Tracking

Our website uses cookies and similar technologies (including the LinkedIn Insight Tag, Google Analytics or equivalent tools) to analyze site usage and serve tailored advertising. You can manage cookie preferences through your browser settings. Blocking cookies may affect functionality of the website.

7. Your Rights

Depending on your jurisdiction, you may have rights with respect to your personal data, including the right to:

• Request access to or a copy of your personal information.
• Request correction or update of inaccurate data.
• Request deletion of your personal data (subject to legal or contractual retention obligations).
• Object to or restrict certain processing and withdraw consent where processing is based on consent.
• Request portability of your data in a commonly used machine-readable format.

To exercise these rights, please contact us (details below). We will respond in line with applicable law.

8. Security

We implement reasonable organisational and technical measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no online service is 100% secure—if you suspect a security breach please notify us immediately.

9. International Transfers

Personal data may be transferred to, stored, or processed in countries other than your country of residence for the purposes described in this policy. Where required by law, we will ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your personal data.

10. Children

Our services are intended for business audiences and adults. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us to request deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will publish the updated policy on our website and update the "Last updated" date above.

12. Contact Us

If you have questions, requests or concerns about this Privacy Policy or our data practices, please contact:

Economy Process Solutions Pvt. Ltd.
Website: www.economysolutions.in
Email: info@economysolutions.in